wg8 Help Center

Go to wg8 Register and fill in your mobile number, a password, and your preferred currency (BDT). The whole process takes under two minutes. You need to be at least 18 years old to open an account. One account per person — duplicate accounts may be suspended.

No. wg8 allows one account per person, per household, and per device. If duplicate accounts are detected, bonuses will be voided and one or both accounts may be closed. If you have trouble accessing your existing account, contact support rather than creating a new one.

Before your first withdrawal, wg8 asks you to verify your identity. Accepted documents are:

• National ID Card (NID)
• Passport
• Driving Licence

Upload a clear photo or scan via your account settings. The review team usually completes checks within 12 hours. Verified accounts also get faster withdrawal processing.

On the wg8 Login page, tap "Forgot Password" and enter the mobile number linked to your account. You will receive an OTP. Enter it, then set a new password. If you no longer have access to that number, email [email protected] with your account details and a copy of your ID.

After several incorrect password attempts, wg8 temporarily locks the account to protect it. Wait 30 minutes and try again, or use the password reset flow described above. If the account remains locked, reach out to the live chat team — they can verify your identity and unlock it quickly.

wg8 currently supports the following methods for deposits and withdrawals in Bangladesh:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

All transactions are processed in BDT. For a step-by-step guide, see the wg8 Deposit Guide.

Deposits via bKash, Nagad, Rocket, and Upay typically arrive within 2 minutes. Bank transfers may take longer depending on your bank. The minimum deposit is ৳500. If your deposit has not appeared after 15 minutes, take a screenshot of the transaction confirmation and send it to live chat.

The minimum single deposit is ৳500. There is no published maximum deposit limit, but very large amounts may require an additional verification step. Always use the payment number shown in your account portal — deposit to any other number will not be credited and cannot be refunded.

Once approved, withdrawals reach your bKash, Nagad, Rocket, or Upay wallet within 15 minutes. First-time withdrawals may take up to 6 hours because the team completes a one-time KYC check. Bank transfers follow standard banking hours and may take longer. The minimum withdrawal is ৳1,000 and the daily maximum is ৳200,000.

Common reasons include: KYC documents not yet verified, active wagering requirements on bonus funds, the withdrawal amount being below ৳1,000, or the destination wallet name not matching the account name. Check your account notification for the specific reason, or contact support with your transaction ID for a faster resolution.

New members receive a 200% bonus on their first deposit, up to ৳8,000. For example, deposit ৳1,000 and you play with ৳3,000. The bonus is credited automatically once your deposit clears. You must complete a 12× wagering requirement on the bonus amount before you can withdraw bonus-derived winnings. The bonus expires 7 days after it is credited. Full details are in the Bonus & VIP guide.

All real-money bets placed in the slots, fishing, and lottery game categories contribute 100% to wagering. Live casino and sports bets may contribute at a lower rate — check the current promotion page for the exact contribution table. Bets that are voided or refunded do not count.

First, confirm your deposit reached ৳500 or more. Second, make sure you did not opt out of bonuses during registration. Third, check that the promotion was active at the time of your deposit. If all three conditions are met and the bonus is still missing after 30 minutes, contact live chat with your deposit receipt.

Yes. wg8 covers BPL, IPL, T20 internationals, and ODI series. You can place pre-match and in-play bets. For a full breakdown of bet types and markets available for Bangladesh cricket fans, read the Cricket Betting Guide.

RTP stands for Return to Player — it is the theoretical percentage of wagered money a game pays back over a large number of rounds. For example, Mermaid Fishing by Playtech has an RTP of 97.5%, meaning on average ৳97.50 is returned for every ৳100 wagered over time. A higher RTP reduces the house edge. It does not guarantee results in any single session, but it is a useful comparison tool when choosing which games to play.

The wg8 APK is not distributed through the Google Play Store. Visit the wg8 App page, tap "Download APK", and once downloaded, open the file on your Android device. If asked, enable "Install from unknown sources" in your device settings. The app is free, weighs 32 MB, and requires Android 6.0 or above. The current version is 2.0.18.

The fastest route is the in-app or on-site live chat, available 24 hours a day, 7 days a week. You can also email [email protected] for non-urgent matters. When writing in, include your registered mobile number and a brief description of the issue — this helps the team resolve it in one reply.

wg8 takes player wellbeing seriously. You can set daily, weekly, or monthly deposit limits from your account settings at any time. You can also request a cooling-off period (temporary self-exclusion) if you feel you need a break. For longer-term self-exclusion or further guidance, contact support or visit the Responsible Gaming page. Gambling is for entertainment — play within your means. 18+ only.